Question 1

Do I need two iPhones?

Accepted Answer

Yes — one device acts as the camera in your baby's room, and the other is your viewing device. Any iPhone (8 or later) or iPad works, including old ones you're no longer using.

Question 2

Is my video stored in the cloud?

Accepted Answer

No. MonitorUltra streams directly from device to device over your local network. Your video never touches any server or cloud storage.

Question 3

Can both parents watch at the same time?

Accepted Answer

Absolutely. Multiple devices can connect simultaneously, and both parents receive push notifications and alerts.

Question 4

How does AI crying detection work?

Accepted Answer

MonitorUltra uses on-device machine learning to analyze audio patterns in real-time. When crying is detected, you receive an instant push notification — even if the app is in the background.

Question 5

Can I cancel my subscription anytime?

Accepted Answer

Yes. You can cancel anytime from your account. No questions asked, and you'll continue to have access until the end of your billing period.

Question 6

What if I don't have a spare iPhone?

Accepted Answer

You can use any iPhone 8 or later, or any iPad, as a baby camera — even one with a cracked screen. You can also use your partner's phone as the other unit, since our family plan allows sharing between family members.